Hersons Honda Car Repair Review

My car was in the shop for 7 business days, 9 days total including weekends for 35hour job. However, the job was not done. They wanted me to bring my car either Wednesday or Thursday again to finish the job.
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
I didn't like
  • Delay of service and job not done
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Don't bother going by their time estimate. If it says 3 days for a BUMPER it will take weeks and they'll have some ridiculous excuse every time as to why what should take 1-2 days MAX is not done. Absolutely terrible customer service and complete liars. Every time I...
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When you get an estimate from Hersons Collision Center, you will most likely end up paying more than quoted. According to Nick, the assistant manager, 80 percent of the time they underestimate the cost of repairs. This admitted statistic suggests that Hersons...
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When my truck had some work to be done on the inside Herson's Collision Center did a really, really great job completing it in a timely manner. The results were remarkable. You could not tell that it had major damage. The paint job was good also. I recommend anyone...
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I do not recommend this body shop people beware with them. They messed up my 2010 brand new car,after messing it up they are making excuses after excused.My car still not fixe...

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Am I the only one who had a very bad experience with "Hersons Honda Collision Center" in Rockville, Maryland ? I found the following link - I am having a problem with hersons honda collision...
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Eff Hersons I brought my car there for adoor replacement because i got git while parked. i pick the car up everything great paint great door fine. car stalls at applying the b...

"80% of jobs end up over the e

I paid for a bumper replacement. While being worked on in the shop, they asked for additional payment, of more than 10% over the estimate, for blending of colors in the paint ...

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